How clients have used Open System Consulting transport software products to gain benefits and/or
increase market share.
Since Castrol have been heavily utilising the B2B link they are retaining
business and getting all their daily jobs directly into their systems.
B2B provides a direct link between the computers of the courier/transport
company and their customer which enables the customer to make bookings and Track
& Trace their deliveries directly. There is no need for your customers to double
key or waste time browsing web services or to contact courier/delivery company
staff with their details. B2B removes the manual steps in key business processes
and thus improves the process cycle time.
It also improves the quality and accuracy of business information because it eliminates manual and duplicate data entry steps. B2B not only generates time savings, greater accuracy and reduced costs but also creates the opportunity for transport companies to win business. Facilities include:
Target have specific needs for their web pages and we can make these totally
configurable to their requirements. This is applied to many companies, an
example being ANC, where Telstra Fulfilment Centre has taken advantage of ANC
software and label software.
Qantas have implemented our baggage system Australia-wide through Capital
Transport. This all-web-based application for Qantas to manage lost bags is
extremely reliable, works 24 hours every day of the week and handles every
aspect of managing lost bags and is integrated with the courier system.
For many years Telstra has been using our Web Booking/Tracking system
Australia-wide through ANC. Telstra utilise many facilities of this system,
including labelling, B2B bookings and track data, barcodes, and central billing.
Immediately after All Purpose Couriers installed PDAs and could offer the
service of signature on glass they started winning business. Signature on glass
is a facility regularly requested by customers and has therefore given All
Purpose Couriers a competitive edge.
Prior to purchasing TPLUS™ in 2006 Flash were booking between 5 and 10 jobs per
day on their existing system. Within 4-5 months of running TPLUS™ and using WBF,
bookings had increased to more than 200 per day. This is around 38% of the daily
jobs, it equates to more than 1 booking operator and a potential on-going saving
of more than $30,000 per annum. Since early 2009 Flash have been averaging 50%
every day, the number of phone queries has reduced substantially and staff can
devote extra time to more productive tasks.
Castrol
Since Castrol have been heavily utilising the B2B link they are retaining
business and getting all their daily jobs directly into their systems. B2B
B2B provides a direct link between the computers of the courier/transport
company and their customer which enables the customer to make bookings and Track
& Trace their deliveries directly. There is no need for your customers to double
key or waste time browsing web services or to contact courier/delivery company
staff with their details. B2B removes the manual steps in key business processes
and thus improves the process cycle time.It also improves the quality and accuracy of business information because it eliminates manual and duplicate data entry steps. B2B not only generates time savings, greater accuracy and reduced costs but also creates the opportunity for transport companies to win business. Facilities include:
- B2B bookings via FTP, Xml/Socket, Soap, Email (csv attached files)
- B2B central billing systems for national sites
- B2B Booking/Track & Trace offload for related sites
Target
Target have specific needs for their web pages and we can make these totally
configurable to their requirements. This is applied to many companies, an
example being ANC, where Telstra Fulfilment Centre has taken advantage of ANC
software and label software.
Qantas
Qantas have implemented our baggage system Australia-wide through Capital
Transport. This all-web-based application for Qantas to manage lost bags is
extremely reliable, works 24 hours every day of the week and handles every
aspect of managing lost bags and is integrated with the courier system.
Telstra
For many years Telstra has been using our Web Booking/Tracking system
Australia-wide through ANC. Telstra utilise many facilities of this system,
including labelling, B2B bookings and track data, barcodes, and central billing.
All Purpose Transport
Immediately after All Purpose Couriers installed PDAs and could offer the
service of signature on glass they started winning business. Signature on glass
is a facility regularly requested by customers and has therefore given All
Purpose Couriers a competitive edge.
Flash Couriers
Prior to purchasing TPLUS™ in 2006 Flash were booking between 5 and 10 jobs per
day on their existing system. Within 4-5 months of running TPLUS™ and using WBF,
bookings had increased to more than 200 per day. This is around 38% of the daily
jobs, it equates to more than 1 booking operator and a potential on-going saving
of more than $30,000 per annum. Since early 2009 Flash have been averaging 50%
every day, the number of phone queries has reduced substantially and staff can
devote extra time to more productive tasks.