I would like to thank you all for the work you have done for the Victorian business this week in implementing TPLUS™ as successfully as you have. To be getting feedback four days in, of how much people love the system and how it is making their jobs easier, tells me the training, implementation and roll out were all well planned and well executed.The Capital Transport Group in Victoria is our largest site, incorporating hundreds of internal users and thousands of web, B2B and driver/PDA users.
In 2007 we began an in-depth business analysis to determine our path for the next 5 years. Our industry has been moving rapidly towards automated, internet based programs where our clients could get more information more quickly. This led us to looking at alternate programs to our current booking/account systems.Paul Kahlert, APT Services
After exhaustive research Open Systems was one of a number of suppliers who were short listed.
During the selection process Steve provided very measurable benefits to our business if we were to choose TPLUS™. His personal, honest and open approach was what swayed us to take the next step.
This was a decision made with trepidation as we were charting new waters. We have never regretted making it. Sometimes in life you make good choices and sometimes you make bad ones. Very occasionally you make excellent choices. This is one of our excellent choices.
We cannot thank Steve and his dedicated team enough for the ongoing support they give us. Our day-to-day life has been made easier by their efforts. Our business continues to grow as a direct result of our use of TPLUS™ and our long term clients also sing its praises from their perspective.
In 2000 following a recommendation we requested assistance from Steve Green from Open Systems Consulting. In just a few minutes Steve identified and fixed an issue with our software that other programmers had tried for months to repair.Merran Avdall, EGL (Aust) Pty Ltd
Three months later we again asked Steve to fully upgrade our 12 year old system including all specific modifications added since 1988. Steve provided a full 'turn-key' solution that had minimal effect on our day-to-day operations during the change-over phase.
The new system exceeded our expectations and any issues were quickly identified and rectified.
For more than 10 years Open Systems has developed our transport software system to the ever expanding requirements of our business. Steve and his staff have always been supportive to our needs, providing technical support and effective solutions whenever required (even after hours - being the nature of the transport industry).Mandy Ferrie, Account Manager/Business Development, Swift Taxi Trucks & Couriers
The functionality of the TPLUS system is extremely impressive and handles every need that we have and so much more. The customer service from Open Systems is fantastic and the staff are always ready to help you in any way they can. We are extremely happy with Open Systems and would highly recommend them to anyone looking for an effective, efficient and easy to use transport system.
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